PC Madness provides a comprehensive technology stack designed to secure, manage, and optimize your business operations.
Our managed service approach is built on four non-negotiable pillars to ensure uptime, security, and
resilience.
We analyze your entire SaaS ecosystem to identify opportunities for optimization and protection. From comprehensive assessments to proactive license management, we ensure your software services are secure, cost-effective, and aligned with your business goals.
Your emails, browsers, data access, and device sharing are all potential security risks. We secure every endpoint—laptops, tablets, and phones—using advanced strategies and EDR solutions to keep your business safe.
Technology alone isn’t enough to stop cyber threats. Your team plays a critical role in
defense. We provide engaging training that teaches employees how to spot phishing
attempts, social engineering tactics, and other risks—turning them from potential
targets into your strongest line of protection.
Protect your business from emergencies and human error with secure cloud backups. We back up every endpoint device along with your entire Microsoft 365 and Google Workspace environments. Whether you need to restore a single file or your entire system—including emails and critical services—we’ve got you covered.
A multi-layered defense strategy designed to protect your data, devices, and people from modern cyber threats.
PC Madness secures your Microsoft 365 & Google Workspace tenant with Check Point Harmony Email & Collaboration, adding an advanced protection layer on top of Microsoft’s and Google's native defenses.
Our EDR / MDR provides continuous endpoint detection and response across your Windows, macOS, Android and Linux devices, giving real‑time protection.
Enterprise‑grade Remote Monitoring and Management (RMM) tools automate operating system and third‑party application patching to close vulnerabilities quickly.
Integrated support portal offering ticket logging, live chat and remote assistance. Technicians securely connect to devices to diagnose and fix issues fast.
Secure your team’s access from every angle by combining Business VPN with a business password management.
Stay informed with concise weekly and monthly reports that summarise how your security stack is protecting the business.
Our advanced monitoring platform watches over your infrastructure around the clock. We detect anomalies, predict failures, and respond to issues before they impact your business.
AI-powered alerts catch issues before they become problems.
Automated remediation handles common issues immediately.
Detailed insights into system health and optimization opportunities.
Our Security Awareness Training is a continuous cycle of education and testing. PC Madness runs continuous programs to turn your staff into a strong human firewall.
We send safe, simulated phishing emails to test your team's vigilance. The AI-driven system uses video training modules that mirror real-world attacks. Users falling for scams receive instant, tailored coaching.
Short, engaging lessons that don't disrupt the workday but drive the point home. Includes educational videos and downloadable PDFs for quick reference.
Everything you need to know about our managed services
SaaS Management provides comprehensive oversight of your entire software ecosystem. We help you track and manage license usage across your organization, ensuring you're not overpaying for unused licenses while maintaining compliance. Our platform handles hosting, domain, and DNS configurations, giving you a single point of control for all your cloud services. With detailed reporting, you'll always have full visibility into your SaaS spending and usage patterns, enabling data-driven decisions about your technology investments.
Our security protection is built on multiple defense layers. We implement robust identity management with Multi-Factor Authentication (MFA) to prevent unauthorized access. Real-time threat detection continuously monitors for suspicious activity, while our Endpoint Detection & Response (EDR) and Managed Detection & Response (MDR) solutions provide advanced protection against sophisticated attacks. Additionally, browser protection guards against web-based threats, and comprehensive device monitoring ensures every endpoint in your network is secured and compliant.
Our cloud backup service provides automated, encrypted protection for your critical business data. We support both Microsoft 365 and Google Workspace environments, ensuring your emails, documents, and files are continuously backed up to secure cloud storage. In the event of accidental deletion, ransomware attacks, or compliance requirements, you can quickly restore data with minimal downtime. Our solution meets regulatory requirements for data retention and gives you peace of mind knowing your business can recover from any data loss scenario.
Human error is the leading cause of security breaches, which is why building a "human firewall" is essential. Our security awareness training uses realistic phishing simulations to test and train your employees on recognizing threats. Engaging micro-learning modules deliver bite-sized security lessons that fit into busy schedules. With progress tracking, you can identify which team members need additional support and measure your organization's overall security awareness improvement over time. This proactive approach significantly reduces your risk of falling victim to social engineering attacks.
Our advanced monitoring platform watches over your infrastructure around the clock, even while you sleep. We use AI-powered alerts to detect anomalies and predict potential failures before they impact your business. When issues are detected, our automated remediation handles common problems immediately, minimizing downtime. Proactive monitoring means we often resolve issues before you even know they exist. Performance analytics give you insights into system health, capacity planning, and optimization opportunities, ensuring your technology always runs at peak efficiency.
We provide concise weekly and monthly executive-level reports that give you complete visibility into your security posture. Each report summarizes blocked threats showing how many attacks were prevented, patch status updates confirming your systems are up-to-date, and support ticket analytics demonstrating our responsiveness. These reports are designed for business leaders, not just IT specialists, making it easy to understand your security investment's value and demonstrate compliance to auditors or stakeholders. You'll never be in the dark about how well your business is protected.
Real reviews from businesses we've partnered with