Blog

IT & Cyber Security Blog

Straight answers on managed IT, cyber security and backup for Perth small businesses, including when the simpler option is all you need.

Cyber insurance questionnaires: what insurers ask and how to answer honestly

The security controls cyber insurance questionnaires usually ask about, how to answer each one honestly, and how to get ready before renewal.

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Ransomware: what to do in the first hour (a small business checklist)

A step-by-step checklist for the first hour of a ransomware attack: get help, record what happened, contain it, don't pay, report it and recover from a clean backup.

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How to spot phishing and business email compromise: red flags for small business

The warning signs of phishing and business email compromise, the simple checks that stop fake invoices and bank detail changes, and what to do if one gets through.

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The Essential Eight explained for small business: maturity levels in plain English

The ASD's eight cyber security strategies and four maturity levels in plain English, and which level a small business should aim for.

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Business VPN vs free or consumer VPN: does your business need one?

What a business VPN does that a free or consumer VPN doesn't, and how to tell whether your business needs a VPN at all.

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Password manager vs saving passwords in the browser: what should a business use?

Browser-saved passwords or a business password manager? An honest comparison, including when the browser is fine for now.

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In-house IT vs outsourced managed IT for a 5-50 person business

Hire an IT person, outsource to a provider, or both? An honest comparison, including when keeping IT in-house is the better call.

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Does Microsoft 365 back up your data? Built-in retention vs dedicated backup

What Microsoft 365 keeps when files and emails are deleted, where that stops, and when a separate backup is worth it.

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Antivirus vs EDR vs MDR: what's the difference and what does your business need?

Three levels of endpoint protection explained in plain English, including when the antivirus you already have is enough.

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Break-fix vs managed IT services: which suits a Perth small business?

Pay-per-job IT support or a flat monthly managed plan? An honest comparison, including when break-fix is all you need.

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Client Reviews

What Our Clients Say

Real reviews from businesses we've partnered with

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Stephen Naughtin

199 reviews - Naughtin Financial Service

I have been dealing with PC Madness for over 15 years who offer a Friendly honest genuine service with a can do attitude. PC Madness are more than just fixing computers. They are an addition to your business able to set up websites and keeping private information safe. Highly recommended John and his team in Midland.

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Saajan Joseph

1 review - Razorback Mining

John has provided great service and support to our business, consistently being there when required for all our IT needs.

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Rick Staltari

3 reviews - RCM Plumbing And Gas

We use PC Madness service for web design, hosting and general web needs. Professional and knowledgeable team, highly recommend.

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Chris Henwood

1 review - Facade Site Services

Was a pleasure moving all our emails and server with John. So easy and professional. Highly recommend anyone that is looking to use PC Madness. Thanks John

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Caversham House

6 reviews - Caversham House

PC Madness has been servicing our company for over 8 years. We have had nothing but the best service from day one. No job is too big or too small and any assistance needed is quickly attended to. Knowledgeable, professional and friendly makes us as a customer very happy :)

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Peta Wootton

Google review

Exceptional end-to-end ITC support and advice. Both business and personal environments, John and the team excel. Fair pricing, friendly service and great availability…five stars!

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Stephen Naughtin

199 reviews - Naughtin Financial Service

I have been dealing with PC Madness for over 15 years who offer a Friendly honest genuine service with a can do attitude. PC Madness are more than just fixing computers. They are an addition to your business able to set up websites and keeping private information safe. Highly recommended John and his team in Midland.

Locally Owned & Operated

About PC Madness

Since 2005, PC Madness has been a leading Managed Service Provider (MSP) in Perth, delivering enterprise-grade IT solutions to small and medium-sized businesses. We exist to simplify technology, ensuring your systems are secure, efficient, and aligned with your business goals.

With a dedicated team of technicians based in Midland and mobile support across the Perth metropolitan area, we provide rapid response times and personalized service that big telcos can't match. Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology.

Service Areas:

Serving businesses in Perth CBD, Midland, Malaga, Wangara, Welshpool, Osborne Park, and surrounding suburbs. See all the areas we serve.