Patch management is the process of keeping operating systems and applications up to date with the security fixes (patches) their vendors release. PC Madness automates it for Perth businesses using enterprise-grade Remote Monitoring and Management (RMM) tools, covering both operating system and third-party application patching.
Patching via RMM
Patch Management
for Perth Businesses
Patch management keeps every device in your business up to date with the security fixes that software vendors release. PC Madness automates operating system and third-party application patching for Perth businesses with enterprise-grade Remote Monitoring and Management (RMM) tools, using scheduled, tested and monitored policies that close vulnerabilities quickly with minimal disruption to your staff.
Why patching can't be left to chance
Software vendors regularly release updates that fix security vulnerabilities. Until an update is installed, that vulnerability stays open on every device that is missing it, and attackers look for exactly those unpatched systems. Keeping every laptop, desktop and server up to date by hand, along with every application on them, is easy to fall behind on.
PC Madness takes that job off your plate. Enterprise-grade Remote Monitoring and Management (RMM) tools automate operating system and third-party application patching across your business, on scheduled, tested and monitored policies, managed for you by our team.
"Automated operating system and third-party application patching to close vulnerabilities quickly."
What our patch management includes
Automated patching via RMM, scheduled, monitored and reported on for you by the PC Madness team.
Automated operating system updates
RMM tools automate operating system patching, so security updates are applied without relying on anyone remembering to click install.
Third-party application patching
Third-party applications are patched too, not just the operating system, closing vulnerabilities in the everyday software your team relies on.
Scheduled, tested and monitored policies
Patching follows scheduled, tested and monitored policies, so updates are rolled out in a controlled way and their progress is tracked.
Minimal disruption to staff
Updates are scheduled to minimise disruption to your staff, so keeping devices secure doesn't get in the way of the working day.
Powerful scripting deployments
Scripting deployments through the RMM platform let our team roll out fixes and configuration changes to your devices remotely.
Patch status reporting
Patch status is included in your weekly and monthly executive-level reports, confirming your systems are up to date.
How patch management works
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1.
Connect. Your devices are brought under our enterprise-grade Remote Monitoring and Management (RMM) tools.
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Schedule. Patching policies for the operating system and third-party applications are scheduled, tested and monitored, timed to minimise disruption to staff.
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3.
Patch. Updates are applied automatically to close vulnerabilities quickly, and scripting deployments let our team roll out fixes to your devices remotely.
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4.
Report. Patch status appears in your weekly and monthly executive-level reports, confirming your systems are up to date.
Part of your layered managed security
Patching closes the vulnerabilities attackers rely on, and works best alongside the layers that catch what gets through. PC Madness combines it with identity management and multi-factor authentication, EDR / MDR endpoint protection, Check Point Harmony email and collaboration security for Microsoft 365 and Google Workspace, cloud backups and 24/7 monitoring. Whether you're a small business with 1-10 users or an established team of 25-50, we manage it all from our Midland HQ. Patching covers two of the Australian Signals Directorate's eight strategies, and an Essential Eight assessment shows how the rest of your setup measures up.
Explore our full managed IT services for Perth businesses, or add security awareness training so your staff can spot the phishing emails that start most attacks.
Common Questions
Patch management FAQs
RMM stands for Remote Monitoring and Management. RMM tools let our team apply updates to your devices remotely and automatically, using scheduled, tested and monitored policies, instead of someone updating each device by hand.
Yes. Our RMM tools automate third-party application patching alongside operating system updates, because a missing update in an everyday application leaves a vulnerability open just like a missing operating system update does.
Patching runs on scheduled policies designed to minimise disruption to staff, so devices stay up to date without getting in the way of the working day.
Patch status is included in the concise weekly and monthly executive-level reports we provide to our managed services clients, confirming your systems are up to date alongside blocked threats and resolved support tickets.
Client Reviews
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About PC Madness
Since 2005, PC Madness has been a leading Managed Service Provider (MSP) in Perth, delivering enterprise-grade IT solutions to small and medium-sized businesses. We exist to simplify technology, ensuring your systems are secure, efficient, and aligned with your business goals.
With a dedicated team of technicians based in Midland and mobile support across the Perth metropolitan area, we provide rapid response times and personalized service that big telcos can't match. Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology.
Midland Store (HQ)
Service Areas:
Serving businesses in Perth CBD, Midland, Malaga, Wangara, Welshpool, Osborne Park, and surrounding suburbs. See all the areas we serve.
