Small and mid-sized businesses from 1 to 50+ seats. Both case studies here are teams of one to five people, and the same process scales up for larger teams.
Case Studies
Managed IT Case Studies
Real projects for small businesses, from the first meeting and audit to the quote, the deployment and the ongoing support. Each one shows what the client needed, what we did and how it turned out.
1-5 staff · Greenfield, cloud-first
Wandoo Creek: a cloud-first business, secured
A whole business moved to the cloud, with email and files reachable from anywhere and secured.
- Microsoft 365
- SharePoint
- MFA
- Email security
- Business VPN
- Password manager
- EDR
1-5 staff · Compliance-driven migration
A settlement agency: from IMAP to Microsoft 365
Off ageing IMAP email and onto Microsoft 365 and SharePoint, with security built in from day one.
- IMAP to Microsoft 365
- SharePoint
- MFA
- Email security
- Password manager
- EDR
How every project runs
Every project on this page followed the same path: a meeting or on-site visit to understand how the business works, an audit of the existing setup, a quote tailored to what the client actually needed, the deployment itself, and a handover so the team knows what changed and how to get help. After that, we monitor the systems and provide dedicated support.
The details differ because the businesses differ. One wanted to move everything to the cloud from scratch; the other was reviewing its business and needed a clear scope and fee to become cyber safe before moving off old email. In both cases, security went in alongside the move, not afterwards.
See every step of our process, or read how managed IT pricing works for a small team.
Common Questions
Case study questions
We only name a client when they're happy to be named. Some businesses, such as those holding sensitive client or financial information, prefer to stay private, so we describe the project without naming them.
No. Every business needs a different scope, so we quote a flat monthly fee after a free audit rather than publishing prices.
Yes. Every project starts with a free, obligation-free IT security audit, and you decide whether to go ahead after you've seen the report and quote.
Client Reviews
What Our Clients Say
Real reviews from businesses we've partnered with
Locally Owned & Operated
About PC Madness
Since 2005, PC Madness has been a leading Managed Service Provider (MSP) in Perth, delivering enterprise-grade IT solutions to small and medium-sized businesses. We exist to simplify technology, ensuring your systems are secure, efficient, and aligned with your business goals.
With a dedicated team of technicians based in Midland and mobile support across the Perth metropolitan area, we provide rapid response times and personalized service that big telcos can't match. Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology.
Midland Store (HQ)
Service Areas:
Serving businesses in Perth CBD, Midland, Malaga, Wangara, Welshpool, Osborne Park, and surrounding suburbs. See all the areas we serve.
