Case Study

Wandoo Creek: Moving a Small Business to the Cloud, Securely

Wandoo Creek wanted its whole business in the cloud, with email and files reachable from anywhere and secured. We audited, quoted and deployed Microsoft 365 and SharePoint with MFA, a password manager, a business VPN, email security and EDR, and now provide ongoing monitoring and support.

At a glance

Wandoo Creek logo
Size
1-5 staff
Industry
Playground and nature play maintenance, WA
Platform
Microsoft 365 and SharePoint

Services

  • Microsoft 365
  • SharePoint
  • MFA
  • Email security
  • Business VPN
  • Password manager
  • EDR

Case study by PC Madness ·

The challenge

Wandoo Creek wanted the whole business in the cloud, with its email and data reachable from anywhere and properly secured. Wandoo Creek maintains playgrounds and nature play spaces for schools, childcare centres and local government across Western Australia, so the work happens at client sites, not behind a desk.

For a team of one to five people, that creates a simple requirement that is easy to get wrong: everyone needs the same files, the same inbox and the same calendar whether they're on site, on the road or at home, and none of it can depend on a single computer in an office. The catch is that every extra place you can reach the data from is also a place an attacker can try to reach it from. Moving to the cloud without security just moves the risk somewhere harder to see.

What we did

We followed the same five steps we use for every new client, scaled to the size of the business.

  1. Meeting and on-site visit. We met the team to understand how they work day to day: where the work happens, which devices they use and what they need to reach from the field.
  2. Audit. We reviewed the existing setup, including devices, accounts, email and where business files lived, to find the gaps before anything moved.
  3. Tailored quote. We quoted the scope Wandoo Creek actually needed, not a bundle of extras, with security built in rather than added later.
  4. Deployment. We set up Microsoft 365 and SharePoint, moved the business onto them, and rolled out MFA, a password manager, a business VPN, email security and EDR on every device.
  5. Handover. We walked the team through what had changed, how to sign in securely and how to get support.

Want the detail behind each step? See how our managed IT process works.

What we deployed

Each part of the setup covers a different way in, so one gap doesn't undo the rest.

Services deployed for Wandoo Creek
ServiceWhat it does for the business
Microsoft 365Business email, calendars and Office apps on every device, tied to one account per person.
SharePointShared company files in the cloud, so the team works from one copy instead of files scattered across laptops.
MFAA second check at sign-in, so a stolen password alone isn't enough to get into an account.
Email securityFilters phishing, malware and malicious links before they reach the inbox.
Business VPNEncrypts the connection when staff work from public or untrusted networks.
Password managerUnique, strong passwords for every account, shared securely across the team when needed.
EDR on every deviceWatches each laptop and phone for suspicious behaviour and responds automatically.

The result

Wandoo Creek made a smooth transition to the cloud, and the team now works from anywhere with security in place. Email, calendars and shared files are available on site, on the road and at home, and every sign-in, inbox and device is covered by its own layer of protection.

Just as important, the setup doesn't rely on the staff being IT experts. Sign-in checks, email filtering and endpoint protection work in the background, so the team can get on with the job.

Ongoing support

We now monitor Wandoo Creek's systems and provide dedicated support. That means remote IT support when someone needs help, and regular security reports that show what's been blocked and what needs attention, so the business always knows where it stands.

Common Questions

Questions about moving to the cloud

Yes. Microsoft 365 covers email, calendars and Office apps, and SharePoint holds the shared files, so a small team can work from anywhere without an office server. Wandoo Creek runs this way today.

We quote a flat monthly fee for the scope each business needs, with security built in rather than sold as an add-on, so a small team pays for a small setup. The quote comes after a free audit.

No. We set everything up, walk the team through it at handover, and handle support afterwards. Most of the protection works in the background.

We monitor the systems and provide dedicated support, with remote help when someone needs it and regular security reports.

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About PC Madness

Since 2005, PC Madness has been a leading Managed Service Provider (MSP) in Perth, delivering enterprise-grade IT solutions to small and medium-sized businesses. We exist to simplify technology, ensuring your systems are secure, efficient, and aligned with your business goals.

With a dedicated team of technicians based in Midland and mobile support across the Perth metropolitan area, we provide rapid response times and personalized service that big telcos can't match. Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology.

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Serving businesses in Perth CBD, Midland, Malaga, Wangara, Welshpool, Osborne Park, and surrounding suburbs. See all the areas we serve.