Security awareness training is an ongoing program that teaches employees to recognise and respond to cyber threats such as phishing emails, fake invoices, impersonation and other social engineering. Our program combines simulated phishing tests with short training lessons so staff learn by practising, not just by reading a policy.
The Human Element
Security Awareness Training
for Perth Businesses
Security awareness training teaches your staff to spot and report phishing emails, scam calls and other social engineering before an attacker gets in. PC Madness runs a continuous security awareness training program for Perth businesses that combines safe phishing simulations, instant coaching and short lessons, so your team becomes a strong human firewall.
Why your staff are your first line of defence
Human error is the leading cause of security breaches. Most attacks on small and mid-sized businesses don't start with a sophisticated hack. They start with an email that looks like it came from a supplier, a bank or the boss, and one person who clicks a link, opens an attachment or approves a payment.
Firewalls and antivirus can't stop someone from handing over their password. Security awareness training closes that gap. It gives your team the habits to pause, check and report anything suspicious, turning them from potential targets into an active part of your defence strategy.
Want to know what to look for? Our guide, how to spot phishing and business email compromise, lists the red flags and the simple checks that stop fake invoices and bank detail changes.
"Empower your staff to recognise and respond to threats, making them an active part of your defence strategy."
What our security awareness training includes
A continuous cycle of education and testing, managed for you by the PC Madness team.
Real-world phishing simulations
We send safe, simulated phishing emails to test your team's vigilance. Campaigns mirror real-world attacks, such as fake invoices and login-page lures.
Instant, tailored coaching
If someone falls for a simulated scam, they receive instant, tailored coaching that shows the warning signs they missed, while the example is still fresh.
AI-driven video modules
The AI-driven system uses video training modules that mirror real-world attacks, so lessons stay relevant as attacker tactics change.
Micro-learning that fits the workday
Short, engaging lessons that don't disrupt the workday but drive the point home, with downloadable PDFs for quick reference.
Progress tracking
See who has completed their training and how your team's phishing awareness improves over time, so you can focus support where it is needed.
Executive-level reporting
Training results are included in the concise weekly and monthly reports we provide, written for business leaders rather than IT specialists.
How the training cycle works
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1.
Test. Safe phishing simulations show how your team responds to realistic scam emails today.
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2.
Coach. Anyone who clicks gets instant, tailored coaching at the moment the lesson matters most.
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3.
Teach. Short micro-learning videos and PDFs build the habits to spot phishing and social engineering.
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4.
Measure and repeat. Progress tracking and regular reports show improvement, and the cycle continues so awareness doesn't fade.
Part of your layered managed security
Training works best alongside technical protection. PC Madness combines security awareness training with multi-factor authentication, email security for Microsoft 365 and Google Workspace, EDR/MDR endpoint protection, browser protection, patching via RMM, cloud backups for Microsoft 365 and Google Workspace, and 24/7 monitoring. Whether you're a small business with 1-10 users or an established team of 25-50, we manage it all from our Midland HQ.
Explore our full managed IT services for Perth businesses, or see how our enterprise-grade security protects every device.
Common Questions
Security awareness training FAQs
We send safe, simulated phishing emails to your team that mirror the scams businesses really receive. Nothing harmful happens if someone clicks. Instead, that person receives instant, tailored coaching that explains the warning signs they missed, so the lesson lands at the moment it matters.
No. The lessons are micro-learning modules: short, engaging videos with downloadable PDFs for quick reference. Staff can complete them between tasks, and the program runs continuously in the background rather than as a single long session once a year.
Progress tracking shows who has completed their training and how your team responds to simulated phishing over time, so you can see which people need extra support. Results are included in the weekly and monthly executive-level reports we provide to our managed services clients.
No single control stops every attack. Training reduces the human risk, and works best alongside technical layers such as multi-factor authentication, endpoint detection and response (EDR/MDR), email and browser protection, patching and cloud backups. PC Madness delivers these together as part of our managed IT and cybersecurity services.
Client Reviews
What Our Clients Say
Real reviews from businesses we've partnered with
Locally Owned & Operated
About PC Madness
Since 2005, PC Madness has been a leading Managed Service Provider (MSP) in Perth, delivering enterprise-grade IT solutions to small and medium-sized businesses. We exist to simplify technology, ensuring your systems are secure, efficient, and aligned with your business goals.
With a dedicated team of technicians based in Midland and mobile support across the Perth metropolitan area, we provide rapid response times and personalized service that big telcos can't match. Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology.
Midland Store (HQ)
Service Areas:
Serving businesses in Perth CBD, Midland, Malaga, Wangara, Welshpool, Osborne Park, and surrounding suburbs. See all the areas we serve.
