Duncraig

Cyber Security & Managed IT
for Duncraig Businesses

Plenty of businesses already have someone looking after their IT, whether that's a staff member or an outside provider. PC Madness has delivered managed IT and cybersecurity from Midland since 2005, and for Duncraig businesses we can work alongside the people you already have or take over completely.

IT security for Duncraig businesses

Duncraig is an established suburb in the City of Joondalup, next to Warwick, Greenwood and Carine. Its businesses include local shops, medical and allied health practices, small offices and owners working from home.

Many have an office manager, a staff member or an outside provider who handles IT on top of everything else. We manage your devices remotely with 24/7 monitoring, and come to your Duncraig premises when something needs hands on the hardware.

"Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology."

Where Duncraig businesses are exposed

Having someone look after IT is a good start, but security needs more time and tools than one person can usually give it. These are the gaps we look at first.

One person covering all of IT

When the same person handles support, purchasing and security, security tends to wait. Co-managed IT means we work alongside your in-house IT staff and share the workload, or we can look after all of it with fully managed IT. Our guide to in-house vs outsourced IT compares the options.

Security nobody outside has checked

It's hard to spot the gaps in a setup you built yourself. A free, obligation-free IT security audit assesses your systems remotely or on-site to find security gaps, inefficiencies and cost-saving opportunities, then gives you a full report with recommendations.

Alerts that sit in a console nobody reads

Security tools only help if someone acts on what they find. Our EDR / MDR isolates a compromised device automatically, and the PC Madness team monitors the alerts and acts on them, so they aren't left waiting for someone to have a spare moment.

Getting started in Duncraig

  1. 1.

    Request a free audit. Tell us about your business. One of our team will be in touch within 24 hours.

  2. 2.

    Discovery call. A 15-minute call to understand your setup, your staff and what concerns you most.

  3. 3.

    Assessment. We assess your systems remotely or on-site at your Duncraig premises, whichever suits.

  4. 4.

    Report. You receive a full report with recommendations, and a flat monthly quote for the scope we agree on.

Managed IT with security built in

Duncraig businesses get the full managed IT services stack with cybersecurity embedded as standard: EDR / MDR endpoint protection, email security for Microsoft 365 and Google Workspace, cloud backups, patch management and security awareness training.

We also support businesses in nearby Warwick, Greenwood and Carine. Every business is quoted individually as a flat monthly fee. See how our pricing works, or see all the areas we serve.

Common Questions

Cyber security in Duncraig: FAQs

Yes. We provide managed IT and cybersecurity for businesses in Duncraig and nearby Warwick, Greenwood and Carine, from our Midland HQ at 2C Stafford Street, with 24/7 remote monitoring in between visits.

Yes. Co-managed IT means we work alongside your in-house IT staff and share the workload, while fully managed IT means we look after all of it. We offer both, and your quote sets out exactly what we cover.

Yes. Our free, obligation-free IT security audit assesses your current systems remotely or on-site and finds security gaps, inefficiencies and cost-saving opportunities. You receive a full report with recommendations.

EDR is the software on each device that detects suspicious behaviour and responds to it, for example by isolating the device. MDR is EDR plus a team that monitors the alerts and acts on them. With PC Madness you get both.

Request a free, obligation-free IT security audit. One of our team will be in touch within 24 hours to arrange a short discovery call, then assess your systems remotely or on-site at your Duncraig premises and deliver a full report with recommendations.

Client Reviews

What Our Clients Say

Real reviews from businesses we've partnered with

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Stephen Naughtin

199 reviews - Naughtin Financial Service

I have been dealing with PC Madness for over 15 years who offer a Friendly honest genuine service with a can do attitude. PC Madness are more than just fixing computers. They are an addition to your business able to set up websites and keeping private information safe. Highly recommended John and his team in Midland.

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Saajan Joseph

1 review - Razorback Mining

John has provided great service and support to our business, consistently being there when required for all our IT needs.

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Rick Staltari

3 reviews - RCM Plumbing And Gas

We use PC Madness service for web design, hosting and general web needs. Professional and knowledgeable team, highly recommend.

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Chris Henwood

1 review - Facade Site Services

Was a pleasure moving all our emails and server with John. So easy and professional. Highly recommend anyone that is looking to use PC Madness. Thanks John

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Caversham House

6 reviews - Caversham House

PC Madness has been servicing our company for over 8 years. We have had nothing but the best service from day one. No job is too big or too small and any assistance needed is quickly attended to. Knowledgeable, professional and friendly makes us as a customer very happy :)

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Peta Wootton

Google review

Exceptional end-to-end ITC support and advice. Both business and personal environments, John and the team excel. Fair pricing, friendly service and great availability…five stars!

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Stephen Naughtin

199 reviews - Naughtin Financial Service

I have been dealing with PC Madness for over 15 years who offer a Friendly honest genuine service with a can do attitude. PC Madness are more than just fixing computers. They are an addition to your business able to set up websites and keeping private information safe. Highly recommended John and his team in Midland.

Locally Owned & Operated

About PC Madness

Since 2005, PC Madness has been a leading Managed Service Provider (MSP) in Perth, delivering enterprise-grade IT solutions to small and medium-sized businesses. We exist to simplify technology, ensuring your systems are secure, efficient, and aligned with your business goals.

With a dedicated team of technicians based in Midland and mobile support across the Perth metropolitan area, we provide rapid response times and personalized service that big telcos can't match. Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology.

Service Areas:

Serving businesses in Perth CBD, Midland, Malaga, Wangara, Welshpool, Osborne Park, and surrounding suburbs. See all the areas we serve.