Joondalup

Cyber Security & Managed IT
for Joondalup Businesses

Medical, financial and professional offices hold information their clients expect to stay private. PC Madness has delivered managed IT and cybersecurity from Midland since 2005, and for Joondalup businesses we help keep that information inside the business as your team grows.

IT security for Joondalup's practices and offices

Joondalup is the city centre of Perth's northern suburbs, next to Edgewater, Currambine, Connolly and Heathridge. Its offices include medical and allied health practices, accountants, financial advisers and other professional services that handle confidential client records every day.

Those businesses tend to add a few staff at a time, with email and shared files at the centre of the work. We manage your devices remotely with 24/7 monitoring, and come to your Joondalup premises when something needs hands on the hardware.

"Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology."

Where Joondalup businesses are exposed

For a practice or office, the costly incident is often confidential information ending up somewhere it shouldn't, or not being there when you need it. These are the gaps we look at first.

Confidential details leaving by email

Client and patient details travel by email and shared files all day. The Microsoft 365 & Google Workspace security we add includes Data Loss Prevention policies that help stop sensitive information leaving the business, and scans files stored and shared in OneDrive and SharePoint.

New starters set up in a hurry

When a team grows, new accounts and laptops tend to be set up in a rush. We handle onboarding and device management for growing teams, and our security protection includes identity management and multi-factor authentication (MFA) to prevent unauthorised access.

Client records deleted or overwritten

If a file is deleted, overwritten or encrypted by ransomware, Microsoft 365 and Google Workspace keep that change too. Our cloud backups keep a separate, encrypted copy, so we can restore anything from a single file to a full system.

Getting started in Joondalup

  1. 1.

    Request a free audit. Tell us about your business. One of our team will be in touch within 24 hours.

  2. 2.

    Discovery call. A 15-minute call to understand your setup, your staff and what concerns you most.

  3. 3.

    Assessment. We assess your systems remotely or on-site at your Joondalup premises, whichever suits.

  4. 4.

    Report. You receive a full report with recommendations, and a flat monthly quote for the scope we agree on.

Managed IT with security built in

Joondalup businesses get the full managed IT services stack with cybersecurity embedded as standard: EDR / MDR endpoint protection, email security for Microsoft 365 and Google Workspace, cloud backups, patch management and security awareness training.

We also support businesses in nearby Edgewater, Currambine, Connolly and Heathridge. Every business is quoted individually as a flat monthly fee. See how our pricing works, or see all the areas we serve.

Common Questions

Cyber security in Joondalup: FAQs

Yes. We provide managed IT and cybersecurity for businesses in Joondalup and nearby Edgewater, Currambine, Connolly and Heathridge, from our Midland HQ at 2C Stafford Street, with 24/7 remote monitoring in between visits.

Yes. Our managed services for established businesses of 25-50 users are suited to sectors such as healthcare and finance, with compliance and audits and a dedicated account manager. We also look after small practices of 1-10 users and growing teams of 11-25.

Data Loss Prevention policies help. They're part of the Check Point Harmony Email & Collaboration layer we add to Microsoft 365 and Google Workspace, and they help stop sensitive business information leaving through email or shared files. Security awareness training covers the human side.

Reliable backups help you meet regulatory requirements for data retention and recover quickly from data loss incidents. Your backups are managed by the PC Madness team as part of our managed services.

Request a free, obligation-free IT security audit. One of our team will be in touch within 24 hours to arrange a short discovery call, then assess your systems remotely or on-site at your Joondalup premises and deliver a full report with recommendations.

Client Reviews

What Our Clients Say

Real reviews from businesses we've partnered with

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Stephen Naughtin

199 reviews - Naughtin Financial Service

I have been dealing with PC Madness for over 15 years who offer a Friendly honest genuine service with a can do attitude. PC Madness are more than just fixing computers. They are an addition to your business able to set up websites and keeping private information safe. Highly recommended John and his team in Midland.

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Saajan Joseph

1 review - Razorback Mining

John has provided great service and support to our business, consistently being there when required for all our IT needs.

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Rick Staltari

3 reviews - RCM Plumbing And Gas

We use PC Madness service for web design, hosting and general web needs. Professional and knowledgeable team, highly recommend.

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Chris Henwood

1 review - Facade Site Services

Was a pleasure moving all our emails and server with John. So easy and professional. Highly recommend anyone that is looking to use PC Madness. Thanks John

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Caversham House

6 reviews - Caversham House

PC Madness has been servicing our company for over 8 years. We have had nothing but the best service from day one. No job is too big or too small and any assistance needed is quickly attended to. Knowledgeable, professional and friendly makes us as a customer very happy :)

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Peta Wootton

Google review

Exceptional end-to-end ITC support and advice. Both business and personal environments, John and the team excel. Fair pricing, friendly service and great availability…five stars!

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Stephen Naughtin

199 reviews - Naughtin Financial Service

I have been dealing with PC Madness for over 15 years who offer a Friendly honest genuine service with a can do attitude. PC Madness are more than just fixing computers. They are an addition to your business able to set up websites and keeping private information safe. Highly recommended John and his team in Midland.

Locally Owned & Operated

About PC Madness

Since 2005, PC Madness has been a leading Managed Service Provider (MSP) in Perth, delivering enterprise-grade IT solutions to small and medium-sized businesses. We exist to simplify technology, ensuring your systems are secure, efficient, and aligned with your business goals.

With a dedicated team of technicians based in Midland and mobile support across the Perth metropolitan area, we provide rapid response times and personalized service that big telcos can't match. Whether you need a full cybersecurity audit, Microsoft 365 migration, or reliable 24/7 monitoring, PC Madness is your local partner in technology.

Service Areas:

Serving businesses in Perth CBD, Midland, Malaga, Wangara, Welshpool, Osborne Park, and surrounding suburbs. See all the areas we serve.